Anger in the Air – Combating the Air Rage Phenomenon by Joyce A. Hunter
Dec 29th, 2009 | By WJ | Category: Airline Economics, Lead story
A book review by Stephen Holloway Given that air rage is important and increasingly discussed, definitional imprecision and a sketchy understanding of the field remain surprisingly widespread. Dr. Hunter has produced a comprehensive overview of the subject based on both research as well as on many years of frontline experience.
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