Author Archive

All For One – Factors for Alignment of Inter-Dependent Business Processes at KLM and Schiphol

Jul 01, 2009 No Comments

By Rolf P. Perié

As airline and hub competition becomes fiercer, airline-airport co-operation becomes a necessary option for both main carrier airlines and hub airports to face this competition together. The inter-dependency between airlines and airports in producing air-transport services is tight, i.e. their destinies … Read more…

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Customer Loyalty in the Airline Business: Towards a Blueprint for Valuable, Relevant and Differentiating Loyalty Programs

Jun 22, 2009 No Comments

by Brian Goehring, Anand Janardhan and Maureen Stancik Boyce

Customer loyalty programs in the airline business have suffered as airlines have been hit with multiple challenges over the past few years – bankruptcies, increasing fuel prices, an increasing number of competitors and deteriorating customer satisfaction. … Read more…

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Runway Operations Scheduling using Airline Preferences

Jan 10, 2009 No Comments

By Jan Maarten Soomer

The purpose of the research discussed in this thesis was to assess the effects of considering airline preferences in runway operations scheduling. This was motivated by the congestion and delays that regularly occur in the air traffic system. Delays cause both … Read more…

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Fijian Aviation – Future Imperfect

Aug 31, 2008 No Comments

by Christopher Kissling

Aviation and tourism are closely associated in the South Pacific. South Pacific Island Microstates built their tourism industries and grew their economies by capturing the benefits from early trans-Pacific airline operations that needed island waypoints for refueling. Later, advances in aircraft technology … Read more…

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Druk Air – Royal Bhutan Airlines

Aug 31, 2008 No Comments

Flying Dragons

by Rafal Wodziczko

Bhutan’s national airline Druk Air shares several qualities with its country of origin: one of the smallest, youngest and most exotic in the world. The Himalayan kingdom of Bhutan, a landlocked country between China and India, was still closed and … Read more…

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Book Preview Policy Opportunities Civil Aviation

Mar 12, 2008 No Comments

By Daan de Jong, Bram Kaashoek & Willem-Jan Zondag   

Early 2008, the Aerlines Magazine Foundation will publish its first book that addresses important contemporary policy areas of today’s air transport industry. The book contains contributions from a number of highly respected experts on the field … Read more…

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An investigation of potential brand conflicts between Air France and KLM

Mar 12, 2008 No Comments

By Farhan Abdi   

Cranfield student Farhan Abdi has investigated whether brand conflicts exist between the merged carriers Air France and KLM. This article reflects Abdi’ research and presents the findings of the survey that was part of the research. Abdi also provide recommendations in order … Read more…

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An Overview of Development and Traffic Flow at Bandaranayke International Airport in Sri Lanka

Mar 12, 2008 No Comments

By A.K. Somasundaraswaran

Sri Lanka’s Bandaranaike International Airport (BIA) is Sri Lanka’s only gateway to facilitate international flights, located 32 kilometres away from Colombo city. In order to satisfy ever increasing demand, BIA has been continuously developing its infrastructure. As a result, A.K. Somasundaraswaran expects … Read more…

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2.6 – Aircraft Noise – Disturbance, Perception and Policy Implications at Regional Airports

Dec 20, 2007 No Comments

By Callum Thomas, Janet Maughan, Paul Hooper and Ken Hume

The disturbance caused by aircraft noise is the single most important local impact arising from airport operations. It has the potential to constrain airport growth, thus limiting potential social and economical growth in the Region. … Read more…

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3.2 – The Position of Schiphol as a Freight Hub – Adding Value in Economic and Logistic Networks

Dec 20, 2007 No Comments

By Edwin Koster and Paul Bleumink

Koster and Bleumink discuss developments of the international freight market and consequences for the hub function of Schiphol. First of all they mention that the freight market is of elementary importance for Schiphol and part of the metropolitan value … Read more…

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